Effective Date: [INSERT DATE]
Idioma / Language: Este documento está disponible en español. This document is available in Spanish. → TÉRMINOS DE SERVICIO — español
Welcome to Punch. These Terms of Service ("Terms") are a legally binding agreement between you ("you," "user," or "player") and Cunaguaro S.A.S. ("Cunaguaro," "we," "us," or "our"), a company incorporated under the laws of the Oriental Republic of Uruguay. These Terms govern your access to and use of the Punch desktop application, its companion mobile application, backend API services, and any related websites (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Punch is an AI-powered real-time voice coaching assistant for League of Legends. The Services include:
The Services operate exclusively during Summoner's Rift PvP 5v5 matches (Ranked or Normal). A transparent, non-interactive text overlay is displayed during matches to deliver coaching suggestions. The overlay does not capture clicks or interfere with gameplay. Post-match analysis and interactive chatbot features are not included in the current MVP.
IMPORTANT: Punch is not endorsed by, affiliated with, or sponsored by Riot Games, Inc. League of Legends and all related marks, logos, and characters are trademarks or registered trademarks of Riot Games, Inc.
The following features are planned for release after the beta period and are not currently available:
By using the Services, you represent and warrant that:
1. You are a natural person at least 14 years of age (the minimum age for data consent under Uruguayan law). If you are between 14 and 18 years of age, you represent that your parent or legal guardian has reviewed and consented to these Terms.
2. You have a valid and active League of Legends account (Riot ID) and are in good standing with Riot Games.
3. You are physically located in a territory where the Services are available (the "Supported Regions," as listed at [INSERT WEBSITE URL]/about). The Supported Regions are subject to change as the Services expand to additional servers and countries.
4. You have not been previously banned or suspended from the Services.
5. You comply with all applicable laws, including those of your country of residence.
6. You acknowledge that the Services may expand to additional regions beyond the initial Supported Regions over time, and that your continued use constitutes acceptance of any region-specific terms that may apply.
If you do not meet these criteria, you are prohibited from using the Services.
To use the Services, you must link your Riot ID (Summoner Name + Tag). Optionally, you may provide an email address for account recovery, Premium subscription management, and optional marketing communications.
We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or are engaged in fraudulent or abusive activity.
Punch offers a paid subscription ("Premium") at $3.99 USD per month (or equivalent in local currency where available). Premium benefits include:
When you purchase a Premium subscription, you authorize us (or our third-party payment processor) to charge your selected payment method at the beginning of each billing period. Your subscription will automatically renew each period unless canceled.
We may modify subscription pricing with at least 30 days' prior notice. The new price will apply to your next renewal after the notice period. If you do not agree to the price change, you may cancel your subscription before the next billing date.
You may cancel your Premium subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will continue to have access to Premium features until that date. Payments are fully refundable within 14 calendar days of your initial purchase. After the initial 14-day period, payments are non-refundable and we do not provide prorated refunds for partial periods, except as required by applicable consumer protection law (including but not limited to Ley N° 17.250 of Uruguay or equivalent legislation in your country of residence).
If you believe a billing error has occurred, contact us at legal@punchai.gg within 30 days of the charge. We will investigate and, if an error is confirmed, issue a refund or credit as appropriate.
Free users earn "Coaching Minutes" by viewing advertisements within the desktop application. The current earning rate and daily ad cap (up to 4 ads/day) are displayed in the application. Ads may appear during lobby or idle phases.
During an active match, Coaching Minutes are consumed in real-time via a heartbeat mechanism. When your balance reaches zero, the coaching assistant is automatically silenced until additional minutes are earned.
Coaching Minutes are a virtual, non-transferable unit of access to the Services. They have no cash value, cannot be exchanged for real currency, and are not refundable.
We reserve the right to adjust, limit, or revoke Coaching Minutes if we detect fraudulent activity, ad fraud, ad blocking, or any attempt to manipulate the earning or consumption mechanisms. Server-side verification is used for all ad-related transactions.
Subject to your compliance with these Terms, Cunaguaro S.A.S. grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
You may not:
Cunaguaro S.A.S. and its licensors own all right, title, and interest in and to the Services, including:
All rights not expressly granted to you are reserved by Cunaguaro S.A.S.
Any feedback, comments, ideas, or suggestions you provide regarding the Services ("Feedback") become the sole property of Cunaguaro S.A.S. We may use, modify, and incorporate Feedback into the Services without any compensation, attribution, or obligation to you.
The Services interact with content and data from third parties, including Riot Games. League of Legends, Summoner's Rift, and all related intellectual property are owned by Riot Games, Inc. Use of the Services does not grant you any rights to third-party intellectual property.
You agree not to use the Services to:
Punch is an independent product developed by Cunaguaro S.A.S. It is not created, endorsed, sponsored, or approved by Riot Games, Inc. or any other game publisher. All game-related trademarks and copyrights are the property of their respective owners.
Use of the Services is subject to compliance with Riot Games' policies, including the Riot Developer API Terms and the League of Legends Terms of Service. You are solely responsible for ensuring your use of Punch does not violate any game publisher's terms.
To the best of our knowledge and as of the effective date, Punch does not:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, Cunaguaro S.A.S. disclaims all warranties, including but not limited to:
Punch provides strategic suggestions only. You are solely responsible for your in-game decisions and actions.
To the maximum extent permitted by applicable law, Cunaguaro S.A.S. shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
In no event shall Cunaguaro S.A.S.'s total aggregate liability to you for all claims arising from or related to these Terms or the Services exceed the greater of:
1. The total amount you paid to Cunaguaro S.A.S. for the Services in the six (6) months preceding the claim; or
2. One hundred United States dollars (USD $100.00).
This limitation applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or otherwise, even if Cunaguaro S.A.S. has been advised of the possibility of such damages.
Nothing in this section limits or excludes Cunaguaro S.A.S.'s liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be limited or excluded under the applicable consumer protection law of your country of residence (including but not limited to Ley N° 17.250 of Uruguay, Ley N° 24.240 of Argentina, Código de Defesa do Consumidor of Brazil, and equivalent legislation).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above exclusions and limitations apply to the fullest extent permitted by law.
You agree to indemnify and hold harmless Cunaguaro S.A.S., its affiliates, and their respective directors, officers, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising solely and directly out of:
Ordinary use of the Services, negligence, or unintentional conduct does not trigger any indemnification obligation under these Terms. Nothing in this section limits your rights under applicable consumer protection law.
These Terms shall be governed by and construed in accordance with the laws of the Oriental Republic of Uruguay, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of the city of Montevideo, Uruguay, unless applicable consumer protection law (including Ley N° 17.250 — Ley de Relaciones de Consumo of Uruguay) provides you the right to bring claims in the courts of your place of domicile.
You and Cunaguaro S.A.S. agree to submit to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.
Before initiating any formal legal action, we encourage you to contact us at legal@punchai.gg to attempt to resolve the dispute informally. Both parties agree to negotiate in good faith for a period of 30 days.
Nothing in these Terms limits your rights under applicable consumer protection laws, including your right to file complaints with consumer protection authorities or to bring claims in the courts of your domicile where permitted by law.
You agree that any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after the claim or cause of action arose, regardless of any statute or law to the contrary. Failure to file within this period shall result in the claim being permanently barred. This limitation does not apply where the applicable consumer protection law of your country of residence provides a longer prescription period (for example, Ley N° 17.250 of Uruguay establishes a 4-year prescription period for consumer claims).
You may stop using the Services at any time. To delete your account, contact us at legal@punchai.gg. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.
We may suspend or terminate your access to the Services, with reasonable prior notice, if:
In cases of fraud, illegal activity, violation of third-party rights, or where immediate action is required by law or by a game publisher, we may suspend or terminate access without prior notice. In such excepted cases, we will provide notice as soon as reasonably practicable after the fact.
Upon termination:
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cunaguaro S.A.S. regarding the Services and supersede all prior agreements, understandings, and representations.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Cunaguaro S.A.S.
You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. Cunaguaro S.A.S. may freely assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.
We may modify these Terms at any time. Material changes will be communicated through:
The updated Terms will be effective 30 days after such notice, unless a different effective date is stated. Continued use of the Services after that date constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services and may cancel your account.
These Terms are written in English. A Spanish translation is provided for convenience and is available at TÉRMINOS DE SERVICIO — español. In the event of a conflict between the English and Spanish versions, the English version shall prevail, except where applicable consumer protection law of your country of residence requires the version in your local language to take precedence.
The section titles in these Terms are for convenience only and have no legal or contractual effect.
Cunaguaro S.A.S.
Oriental Republic of Uruguay
For questions, concerns, or legal notices:
*Last updated: [INSERT DATE]*