Effective Date: October 20, 2026
Idioma / Language: Este documento está disponible en español. This document is available in Spanish. → TÉRMINOS DE SERVICIO (Social) — español
Welcome to Broken Duo. These Terms of Service ("Terms") are a legally binding agreement between you ("you," "user," or "player") and Cunaguaro S.A.S. ("Cunaguaro," "we," "us," or "our"), a company incorporated under the laws of the Oriental Republic of Uruguay. These Terms govern your access to and use of the Broken Duo mobile application, backend API services, and any related websites (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
Broken Duo is a social platform for League of Legends players in Latin America. The Services include:
The Services are social and matchmaking-oriented tools. They do not provide in-game coaching and do not interact with the League of Legends game client.
IMPORTANT: Broken Duo isn't endorsed by Riot Games and doesn't reflect the views or opinions of Riot Games or anyone officially involved in producing or managing Riot Games properties. Riot Games and all associated properties are trademarks or registered trademarks of Riot Games, Inc.
By using the Services, you represent and warrant that:
If you do not meet these criteria, you are prohibited from using the Services.
To use the Services, you must complete onboarding by (a) entering your Riot ID (Game Name + Tag), which you declare and which Broken Duo uses as your player identity, and (b) providing a valid email address and verifying it with a one-time code that we send to it. The Riot ID is self-declared: in this version we do not check it against Riot, and we do not verify that the Riot account is yours. If the optional Riot lookup is enabled, the Riot account identifier (PUUID) it returns is stored only on our servers and is never shown to other users. You may have only one active Broken Duo account per Riot ID and per email address. You must not register a Riot ID that is not yours or impersonate another player. Marketing communications are optional: at sign-up you may agree to receive news and offers from Broken Duo and Punch by email, you may decline without affecting your access to the Services, and you can withdraw your consent at any time by writing to legal@punchai.gg (withdrawal is handled manually by email; see our Privacy Policy).
If an account provides false information, violates these Terms or is used for fraudulent or abusive activity, we may take the measures described in Section 8.2.
The Services are currently free to use and are supported exclusively by advertising (see Section 5). We do not currently offer subscriptions or other paid features. If we introduce paid features in the future, we will update these Terms and our Privacy Policy before they become available.
The free tier of Broken Duo is supported by banner advertisements served by Google AdMob. By using the free tier you acknowledge that ads will be displayed within the application and that Google may process your device data (including your Advertising ID) as described in our Privacy Policy. The ads are currently shown in the Android app only, and the kind of ads you see depends on your age band; Google's consent form appears only where described in our Privacy Policy. You agree not to use ad blockers, script injection, or any tampering that interferes with the delivery of advertisements.
Subject to your compliance with these Terms, Cunaguaro S.A.S. grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
You may not: - Copy, modify, adapt, or create derivative works of the Services. - Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Services. - Rent, lease, loan, sell, sublicense, or transfer the Services to any third party. - Use the Services for any commercial purpose or for the benefit of any third party. - Scrape, data mine, or use automated tools to extract data from the Services. - Remove, alter, or obscure any copyright, trademark, or proprietary notices. - Use the Services in any manner that violates applicable laws or regulations.
Cunaguaro S.A.S. and its licensors own all right, title, and interest in and to the Services, including: - The Broken Duo name, logo, and all associated trademarks and service marks. - The software, algorithms, and all underlying code. - The reputation, badge, and leaderboard systems. - The design, layout, and user interface of the application.
All rights not expressly granted to you are reserved by Cunaguaro S.A.S.
Any feedback, comments, ideas, or suggestions you provide regarding the Services ("Feedback") become the sole property of Cunaguaro S.A.S. We may use, modify, and incorporate Feedback into the Services without any compensation, attribution, or obligation to you.
The Services interact with content and data from third parties, including Riot Games. League of Legends, Summoner's Rift, and all related intellectual property are owned by Riot Games, Inc. Use of the Services does not grant you any rights to third-party intellectual property.
Broken Duo isn't endorsed by Riot Games and doesn't reflect the views or opinions of Riot Games or anyone officially involved in producing or managing Riot Games properties. Riot Games and all associated properties are trademarks or registered trademarks of Riot Games, Inc.
You retain ownership of the content you post (such as LFG descriptions and party names). By posting, you grant Cunaguaro S.A.S. a non-exclusive, worldwide, royalty-free license to host, display, and use that content solely to operate and provide the Services. You are responsible for your content and represent that you have the right to post it.
You agree not to use the Services to:
Decisions about enforcing these Terms are made by a person at Cunaguaro. The Services apply no automatic sanctions: some input is rejected automatically when it is submitted (for example, a vote that does not follow the vote rules), but that is validation and not a sanction.
A report is a moderation request inside Broken Duo. It is not a report to Riot, it is never forwarded to Riot, and it does not ask Riot to act on the account. Decisions about reports are ours alone.
If we believe that content or an account violates these Terms, applicable law or the rights of other users, we may take one or more of the following measures, in proportion to the seriousness of the conduct and the circumstances:
We have no temporary suspension, restriction or warning feature, so the measures above are the only ones we can apply. You can report content or players from the app, and you can also write to legal@punchai.gg with your Riot ID, the approximate time and where you saw the content (for example, the LFG post or the party name), or with the reasons why you disagree with a measure. A person reviews each report and message. We cannot promise immediate action, and the absence of enforcement in a specific case does not waive our right to act later.
We aim to review reports filed in the app within 72 business hours for ordinary reports and within 24 hours for child-safety and threat reports, counted from when the report reaches us. Reports and review requests sent by email are also reviewed by a person, but we cannot promise a specific response time for them.
To prevent abuse, each account may file up to 10 reports per hour. If you reach the limit, wait up to an hour and send the report again; the cap does not reduce the reports you can file over time.
Broken Duo is an independent product developed by Cunaguaro S.A.S. It is not created, endorsed, sponsored, or approved by Riot Games, Inc. or any other game publisher. Broken Duo isn't endorsed by Riot Games and doesn't reflect the views or opinions of Riot Games or anyone officially involved in producing or managing Riot Games properties. Riot Games and all associated properties are trademarks or registered trademarks of Riot Games, Inc. All other game-related trademarks and copyrights are the property of their respective owners.
Use of the Services is subject to compliance with Riot Games' policies, including the Riot Developer API Terms and the League of Legends Terms of Service. You are solely responsible for ensuring your use of Broken Duo does not violate any game publisher's terms.
To the best of our knowledge and as of the effective date, Broken Duo does not read, modify, or interact with the League of Legends game client, game files, memory, or runtime processes, and does not automate gameplay or provide input automation.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, Cunaguaro S.A.S. disclaims all warranties, including but not limited to:
You are solely responsible for your interactions with other users and for your in-game decisions and actions.
To the maximum extent permitted by applicable law, Cunaguaro S.A.S. shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
In no event shall Cunaguaro S.A.S.'s total aggregate liability to you for all claims arising from or related to these Terms or the Services exceed the greater of:
This limitation applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or otherwise, even if Cunaguaro S.A.S. has been advised of the possibility of such damages.
Nothing in this section limits or excludes Cunaguaro S.A.S.'s liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be limited or excluded under the applicable consumer protection law of your country of residence (including but not limited to Ley N° 17.250 of Uruguay, Ley N° 24.240 of Argentina, Código de Defesa do Consumidor of Brazil, and equivalent legislation).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above exclusions and limitations apply to the fullest extent permitted by law.
You agree to indemnify and hold harmless Cunaguaro S.A.S., its affiliates, and their respective directors, officers, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising solely and directly out of:
Ordinary use of the Services, negligence, or unintentional conduct does not trigger any indemnification obligation under these Terms. Nothing in this section limits your rights under applicable consumer protection law.
These Terms shall be governed by and construed in accordance with the laws of the Oriental Republic of Uruguay, without regard to conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of the city of Montevideo, Uruguay, unless applicable consumer protection law (including Ley N° 17.250 — Ley de Relaciones de Consumo of Uruguay) provides you the right to bring claims in the courts of your place of domicile.
You and Cunaguaro S.A.S. agree to submit to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens.
Before initiating any formal legal action, we encourage you to contact us at legal@punchai.gg to attempt to resolve the dispute informally. Both parties agree to negotiate in good faith for a period of 30 days.
Nothing in these Terms limits your rights under applicable consumer protection laws, including your right to file complaints with consumer protection authorities or to bring claims in the courts of your domicile where permitted by law.
You agree that any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after the claim or cause of action arose, regardless of any statute or law to the contrary. Failure to file within this period shall result in the claim being permanently barred. This limitation does not apply where the applicable consumer protection law of your country of residence provides a longer prescription period (for example, Ley N° 17.250 of Uruguay establishes a 4-year prescription period for consumer claims).
You may stop using the Services at any time. To delete your account, use Profile → Delete account in the app or, if you no longer have the app, contact us at legal@punchai.gg or follow the instructions at https://api.punchai.gg/social/delete-account. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.
We may end your access to the Services, by closing your account, with reasonable prior notice, if: - You violate these Terms or applicable law. - You engage in fraudulent, abusive, or harmful conduct. - We are required to do so by law or by a game publisher (e.g., Riot Games). - We discontinue the Services (in which case we will provide reasonable advance notice).
In cases of fraud, illegal activity, violation of third-party rights, or where immediate action is required by law or by a game publisher, we may end access without prior notice. In such excepted cases, we will provide notice as soon as reasonably practicable after the fact.
Upon termination: - Your right to use the Services immediately ceases. - You must destroy all copies of the Broken Duo application in your possession. - Your reputation, badges, streaks, and other account-linked social data may be deleted or deactivated in accordance with our Privacy Policy. If you delete your account and later register again, the new account starts from zero. - Provisions that by their nature should survive termination shall survive, including but not limited to Sections 7 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 13 (Governing Law and Jurisdiction), 14 (Dispute Resolution), and this Section 16.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Cunaguaro S.A.S. regarding the Services and supersede all prior agreements, understandings, and representations.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Cunaguaro S.A.S.
You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. Cunaguaro S.A.S. may freely assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, or sale of assets.
We may modify these Terms at any time. Material changes will be communicated through: - An email to registered users (where applicable). - A posting on our website.
The Services have no in-app notice of changes. The updated Terms will be effective 30 days after such notice, unless a different effective date is stated. Continued use of the Services after that date constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services and may cancel your account.
These Terms are written in English. A Spanish translation is provided for convenience and is available at TÉRMINOS DE SERVICIO (Social) — español. In the event of a conflict between the English and Spanish versions, the English version shall prevail, except where applicable consumer protection law of your country of residence requires the version in your local language to take precedence.
The section titles in these Terms are for convenience only and have no legal or contractual effect.
Cunaguaro S.A.S. Oriental Republic of Uruguay
For questions, concerns, or legal notices:
Last updated: October 20, 2026